Nine outstanding hoteliers were recognized and awarded for their excellent performance for the past year at the 2016 installation of the Antigua Hotels and Tourist Association (AHTA) Tourism Awards Gala.
The gala which was held at the Sandals Grande Antiguan Resort and Spa on Thursday evening saw a number of tourism officials including Tourism Minister the Hon Asot Michael who re-iterated the call for all industry workers to deliver par excellence service to the islands visitors.
He stated that it is excellence that would ensure that the lifeblood industry would continue to record significant gains.
“Excellence is our administration’s watchword; and, from the composition of the gathering of workers before me, it is evident that high performance is also the essence of your creed. I applaud each and every one of you for promoting Antigua by delivering excellent service to your customers”, the Minister highlighted.
He reminded the hoteliers that Antigua and Barbuda competes with 20 other Caribbean countries that compete for customer service and added that they are the key to attracting repeat customers.
“You are the key to ensuring that the customer becomes loyal to our destination. And, you have performed exceedingly well. The evidence of that claim lies not only in the repeat visitor arrivals, but also in the level of satisfaction which outgoing customers reveal,” he ended.
The Nine (9) outstanding hoteliers were awarded in categories inclusive of Associate Employee of the year, Hotel Employee of the year, Chef of the year and Young Hotelier of the year.
They are Hercules Francis from the Antigua Commercial Bank who received the Associate Employee of the year award, Anika Henry also from the Antigua Commercial Bank receiving the Associate Supervisor of the year award. Hotel Employee of the year went to Scotty Nelson of Sandals Grande Antigua, Hotel Supervisor of the Year was Patel Phillips from Jumby Bay Resort, Young Chef of the Year was Bryan Smith of Carlisle Bay Resort, Chef Assistant Rising Star Award went to Ashley Ashterman of Jumby Bay Resort, Most Promising Chef was Angella Joseph from the Admiral’s Inn, Matara Murphy from Sandals Grande Antigua received the Young Hotelier of the Year Award and Chef of the Year was Marvin Grant from the Jumby Bay Resort.